Activity History shows random 'Route Updated' actions — Cloud Customer Connect
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Activity History shows random 'Route Updated' actions

Summary:

In the screen capture below, there are Route updated actions that predate the creation of the activity - I have never noticed these before. The sync error is also route related as its an attempt to Deactivate the Route back in 2023. All activities assigned to this resource show exactly the same 3 actions.

Are you able to advise if this is expected as on another customer's environment that I use, the only 'Route updated' actions relate to Final travel.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25A


Code Snippet (add any code snippets that support your topic, if applicable):

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