Item Is Not Found When Adding Product To Subscription Management — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Item Is Not Found When Adding Product To Subscription Management

edited Mar 13, 2025 4:19PM in Subscription Management 1 comment

Hi,

This is new implementation. I have configured subscription management and trying to create a subscription entry first time; but item is not found when adding product. I have verified the following setups.

  1. Assign Business Unit Business Function → Sales checkbox enabled
  2. Manage Order Management Parameters → Item validation. Assigned corresponding BU & Inventory
  3. Manage Internal Resource Organization → Sales & Service Organization usage assigned to corresponding BU.

Please let me know what else need to verify to get the item in subscription management.

I am able to create PO's, AR Invoices with required item. There is no issue at Inventory level.

Regards,

Madhu

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!