Multiple invoices getting created for a single sales order — Cloud Customer Connect
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Multiple invoices getting created for a single sales order

Summary:

The order has a shippable & a non-shippable (Freight) line item. Separate invoices are getting generated for the shippable & non-shippable items, but the user wants both items to appear in a single invoice.

As a workaround we can create a single invoice for both using ADF-DI tool (by populating the delivery/shipment id on the non-shippable line), but the user does not want to use this & asks for it to happen without any manual intervention.

So any functionality in Fusion that can be used to generate a SINGLE INVOICE for both shippable & non-shippable lines in an order?

Content (please ensure you mask any confidential information):

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