Redwood Time & Labor hours compare from Redwood UI to Classic UI — Cloud Customer Connect
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Redwood Time & Labor hours compare from Redwood UI to Classic UI

in Workforce Management 3 comments

Summary:

When we deployed Redwood UI T&L into production we received a ton of tickets. Managers were making edits to existing timecards but the edits were not calculating on the far right side or the bottom columns of the timecards. I reviewed the time card in Classic UI and the edited time was reflecting correctly. Is there a delay with Redwood?


Content (please ensure you mask any confidential information):

When we deployed Redwood UI T&L into production we received a ton of tickets. Managers were making edits to existing timecards but the edits were not calculating on the far right side or the bottom columns of the timecards. I reviewed the time card in Classic UI and the edited time was reflecting correctly. Is there a delay with Redwood?

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