Absence Approval Transaction Fail with error BPEL_TASK_30103 — Cloud Customer Connect
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Absence Approval Transaction Fail with error BPEL_TASK_30103

in Workforce Management 6 comments

Summary:

Absence Transactions fail with BPEL_TASK_30103 error in the transaction console.

Content (please ensure you mask any confidential information):

When the employees submit an absence, the requests fail in the transaction console, with the following details:

  • Issue Type: BPEL_TASK_30103
  • Issue Description: The request operation failed with the business rules defined for ApprovalsRuleSet
  • Resolution: Validate the BPM rule for ApprovalsRuleSet and ensure it returns a valid approval hierarchy.

The log from the transaction console has the following message:

Fault Information: ORABPEL-30103 exception.code:30103 exception.type: ERROR exception.severity: 2 exception.name: Ruleset did not return any results. exception.description: Reconfigure the conditions in the rule set ApprovalsRuleSet for the task AbsencesApprovalsTask so that approvers are found. exception.fix: Model the ruleset so that it returns a list builder specification.

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