Unable to Add Additional Compensation Plan to Employee under "Manage Other Compensation — Cloud Customer Connect
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Unable to Add Additional Compensation Plan to Employee under "Manage Other Compensation

edited Mar 31, 2025 9:22AM in Workforce Management 2 comments

Hi Everyone,

I’m encountering an issue where the Manager and HR are unable to add an 'Additional Compensation' plan for an employee under the "Manage Other Compensation" section. The option to add the plan seems to be unavailable or restricted.

When the manager clicks on Add and tries to add the 'Additional Compensation' plan, the option does not appear.

Has anyone faced a similar issue? Could this be related to configuration, security roles, or eligibility profiles? Any guidance on how to resolve this would be greatly appreciated.

Thanks in advance for your help!

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