Redwood Time & Labor - View Calculated Time layout with different factor results — Cloud Customer Connect
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Redwood Time & Labor - View Calculated Time layout with different factor results

in Workforce Management 2 comments

Summary:

Hello community,

We are stopped with the OTL REDWOOD UI deployment, because we´re facing a difference on the factor of how the results of the calculated overtime is being displayed between RESPONSIVE UI and REDWOOD UI, even when we haven´t change anything on the configuration.
Does anyone knows how can we resolve this????

SAME RECORD, SAME WEEK, SAME CONFIG.

Content (please ensure you mask any confidential information):

With RESPONSIVE UI:

With REDWOOD UI:

Version (include the version you are using, if applicable):

25A (11.13.25.01.0)

Tagged:

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