Accrual plan balances are showing double when calculate accrual balance process is run — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Accrual plan balances are showing double when calculate accrual balance process is run

in Workforce Management 2 comments

Hi Experts,

We have loaded the initial balance through HDL and ran the process calculate accrual and balances. Then the balance is showing double.

Ex: Initial balance loaded via HDL is 200 hours, after running the process it showing Initial Balance(200) + Annual Accrual(160) i.e. 360 hours.

Expectation is that, it should only show the balance loaded via HDl i.e 200 hours, but not the accrual one.

Could any one help me out on this.

Thanks in advance

Sai.

Issue Screenshot:

Plan Setup:

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!