Item Change Order stuck in Draft mode. Need to know how to resolve this issue ? — Cloud Customer Connect
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Item Change Order stuck in Draft mode. Need to know how to resolve this issue ?

edited Apr 6, 2025 7:22AM in Product Development 3 comments

Summary:

A user Update the attribute of an item and submit for Change order request.

Now user submit the request but the status still showing Draft and workflow showing Draft in Progress and Open Not Started.

Need to know how to resolve this issue as I tried on development instance and Cancel/Delete the Change order but Item Approval status still in "

Change Order in Progress" and because of this I can't use the item in my Work definition.


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