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How to Renew Subscription with One-Time Charge have same price information as in original subscript

in Subscription Management 1 comment

Hi team,

We would like to know how to Renew a subscription with One-Time Charges for which the renewed subscription should have same price information as in original subscription.

While testing the renewal feature, we found that subscription with One-time charge is being renewed but the Total contract Value in Renewed subscription is 0. It should not be 0.

We created subscription from API having prices. We renewed the subscription from UI and ran the schedule Process "Automatically Renew Eligible Subscriptions". We got Total contract value 0 in new subscription.

Kindly, let us know the solution, we are looking forward.

Thanks,

Nishi Chhipa

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