MY MAINTENANCE WORK TAKES TIME TO GET WO — Cloud Customer Connect
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MY MAINTENANCE WORK TAKES TIME TO GET WO

Summary:

MY MAINTENANCE WORK TAKES TIME TO GET WO, FOR SOME ORGANIZATION IT IS DIRECT REFLECT AFTER RUNNING THE FORECAST AND GENERATING WO.

Content (please ensure you mask any confidential information):

Hi Experts,

Kindly, I run in scheduled process as per oracle documentation to re-ingest :

  • Program name: ESS job to create index definition and perform initial ingest to OSCS.
  • Index Name to Reingest: fa-alm-work-order

  • Program Name to Run Bulk Ingest: ESS job to run Bulk ingest to OSCS.
  • Index Name to Reingest: MNT_WO_BULK_INGEST.

It was good and works perfectly to prevent any issues. but lately many reports from our users complaining about the WO not showing directly and takes a day to appear in My maintenance work. anybody faced the same and has solution.

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