Need clarification on a Proactive SR for Resource assignment to shifts or make it available 24Hrs — Cloud Customer Connect
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Need clarification on a Proactive SR for Resource assignment to shifts or make it available 24Hrs

Summary:

A Proactive SR was raised for "Impacting the work order scheduling if the work center resource is not assigned to any shift or not available 24 hours". Need to have clarifications on this like Why it was raised/what and how will it impact. Is it necessary to assign the resource to any shift or make it available for 24 hours? Or is it necessary to do because of any update in the environment?

Kindly help me with this. Thank you!

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