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Send Notification when Bulk Plan does not Complete within x Minutes

edited Apr 10, 2025 12:53PM in Transportation Management 6 comments

Summary: We have Recurring Processes configured to initiate Bulk Plans all day long and occasionally we will find a Bulk Plan that gets hung up in a Milestone, seemingly gets locked up and then will just remain in a RUNNING Status for hours until a human happens to notice it. I am wondering if anyone has identified a way to trigger an email notification if a Bulk Plan remains in a RUNNING status for more than x number minutes/seconds. I have tried to study the Milestone Monitor functionality and the Historical Metric functionality but they seem to miss the

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