Absence cases are not displayed on the Manager Absence Cases Redwood page — Cloud Customer Connect
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Absence cases are not displayed on the Manager Absence Cases Redwood page

in Workforce Management 6 comments

Summary:

Hello,

We have enabled the Absence Cases Redwood page. They are working fine on Responsive UI and properly visible. However, they are not visible on the Redwood Page under My Team > Absence Cases.

DEV-5 Screenshot from Line Manager (My Team > Absence Cases) Responsive UI (working fine):


DEV-5 Screenshot from Admin (My Client Groups > Person Management > Absence Cases) Responsive UI (working fine):


DEV-6 Screenshot from Line Manager (My Team > Absence Cases) Redwood page (Cases are not visible):


DEV-6 Screenshot from Admin (My Client Groups > Person Management > Absence Cases) Redwood page (working fine):

Has anyone faced similar behavior? Any insights will be much appreciated.

Tagged:

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