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Exploring Real-Life Use Cases of Oracle Digital Assistant with Oracle Field Service

in Field Service 2 comments

Hi All,

I’m currently exploring ways to enhance the Oracle Field Service Cloud (OFSC) experience by leveraging Oracle Digital Assistant (ODA), and I’m particularly interested in real-life use cases where this integration has delivered tangible value.

If you've been involved in or are aware of implementations where ODA has been successfully used with OFSC—whether it's for improving field technician productivity, automating customer interactions, streamlining service requests, or any other innovative use—I’d love to hear from you!

Your insights, challenges, and success stories would be incredibly helpful as we evaluate opportunities to bring similar value for our customers.

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