How to Identify and Update Linked Activities in OFS? — Cloud Customer Connect
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How to Identify and Update Linked Activities in OFS?

edited Apr 17, 2025 9:57AM in Field Service 3 comments

Question:

Hi everyone,

I am working with linked activity templates in Oracle Field Service and would like to clarify a few things:

  1. Updating Linked Activities:
    If we update one activity that is linked to others (for example, a parent or child activity), will the changes automatically reflect in the linked activities?
  2. Bulk Updates for Associated Activities:
    We are looking for a way to amend or update all linked (associated) activities. Is there a recommended approach to ensure that updates are propagated to all linked activities?

Here’s an example of our current payload:

{
"updateParameters": {
"identifyActivityBy": "apptNumber",
"ifInFinalStatusThen": "doNothing"
},
"activities": [
{
"apptNumber": "22",

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