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OFSC - Install Versus Break Fix

edited Jul 20, 2017 7:31AM in Field Service 1 comment

Content

Hello,

 

Just a query.  I am interested in the types of businesses that people who use OFSC work for, and if they are more centred towards Installation type activity, or break fix.  If it is break fix type activity, what sort of SLA's do you have with your clients.  We are using OFSC more for the break/fix side of our business, and we have short SLA's.

I am after generic feedback on what users have found OFSC best for.

Appreciate any feedback.

Regards

Pete

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