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Journey report saved to Document of Record through a Journey task is not showing any data in it.

edited Apr 28, 2025 11:18AM in Journeys 7 comments

Summary: Journey report saved to Document Record through a Journey task is not showing any data in it. Why is the report that is being generated in Journey task not saved to Document Record with data?

Content (please ensure you mask any confidential information):

Hi, wonder if anyone has encountered this issue and is able to advise or provide some guidance.

Scenario: HR is assigned a Journey task to create a report (from element entry) for an employee. The report generated contains all the data as expected.

However, when this report is saved to Document Record for the employee, there is no data. Only the column header is saved.

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