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Work skills sharing behavior in routing

edited Oct 11, 2017 12:36PM in Field Service 1 comment

Content

Hi All,

 

I am trying to explore ‘Skill Sharing’ behavior of the WorkSkill in OFSC, but not able to figure out the difference between ‘maximal’ and ‘no sharing’.

I have tried different routing settings for the same, but couldn’t make it work.

Could you please suggest on the same?

 

Thanks

Shilpa

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