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Is_activity_scheduled in block conditions

edited Oct 15, 2017 6:10AM in Field Service 3 comments

Content

Hi,

We have a requirement to change the activity status when an activity is scheduled. For this, we created a custom status field and implemented set property on activity status. However, this is not working as expected. Below are the observations:

1. When an activity is scheduled, messages shows that delivered(inserted). However, we see the activity as still old status.

Can somebody explains how exactly is_activity_scheduled block condition works?

In the same way, is there a way to identify when an activity changes to unscheduled from scheduled?

Thank you

Version

OFSC 17.2

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