Assisting Configuration — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood: Oracle Cloud SCM and Purchasing

Assisting Configuration

edited Oct 25, 2017 12:07PM in Field Service 1 comment

Content

Hi Team,

I was trying to implement Assist functionality in my function. I had selected the action link create_teamwork and put it in resource hint screen. Also, I had configured a task type assisting of internal type. However the action link is not beign visible in resource hint screen. Also, when I drag a technician and drop on other technician as shown in the core guide (https://docs.oracle.com/cloud/february2017/fieldservicecs_gs/FACMU/FACMU.pdf) , I am getting an alert called select group instead of teamwork. 

Can anyone help in letting me know what have i missed to configure assist to team functionality?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!