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Unable to view SSD programs on OM Redwood UI

in Channel Revenue Management 2 comments

Summary:

Hi,

While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. However, when we create a Sales Order using the Classic UI, the eligible SSD programs are visible under View Incentives at the line level, based on the defined qualifiers. Additionally, the Classic UI provides an option to manually decline a program from the Sales Order, but this option also seems to be missing in the Redwood UI. It appears that in the Redwood UI, the eligible programs are not being applied or displayed on the Sales Order lines as expected. Is this the expected behavior in the Redwood UI?

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