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Redwood Plugin Microsoft Authorization Error

in Sales 1 comment

Hello @all

We have implemented the Outlook Redwood plugin for but we face an issue upon logging.

Once the user tries to login to the plugin receives the error below:

"Microsoft Authorization Code Error"

There was an error generating a Microsoft Authorization Code. Please contact your administrator."

We run the same issue also upon implementation in TEST environment, we solved the issue with the below steps in Azure configuration:

  1. Reentering the URIs
  2. Deselecting all selections in path "Authentication>Configure>App Instance property Lock

We followed the same configuration as above but still the users can't sign in.

Can you please advise us accordingly?

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