Mismatch in child invoices when creating a consolidated parent — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Mismatch in child invoices when creating a consolidated parent

in Transportation Management 2 comments

Summary:

Hi!

We're having issues with amounts when consolidating invoices into parent invoices.
The child invoice originally has an amount and VAT amount, and when consolidating them into a parent invoice, we see that the system internally modifies the VAT amounts of the child invoices. Examples:

  • Invoices before consolidation:
  • Invoices after consolidation into parent 20250507-0002:

As appreciated in the image the NET_AMT_DUE_WITH_TAX of child invoices is changed. It seems that the values are rounded to 2 decimals or internally recalculated, but we expect that this values does not changed.

We are fixing this problem fixing the child invoices by agent but after of this process we have similar problems when the parent invoice is approved into a voucher.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!