Update Actual Delivery date from Order Management UI — Cloud Customer Connect
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Update Actual Delivery date from Order Management UI

We understand the field 'Actual Delivery Date' in order lines can be used as an identifier to confirm when the Shipment reached the Customer site.

Is there any way to manually update the Actual Delivery date from Order Management UI.

We would need to update the Actual Delivery date after the Order gets Shipped (Line status - Awaiting Billing, Closed etc.) from UI.

We can see that the field can be updated via Integrations, Shipping, OTM etc.

But we need to understand if there is any way we can manually update this field for Shipped Orders from OM.

Please let us know for any other field in Orders which can be manually updated for Shipped Orders which confirms the Shipment reached Customer premise/Customer accepted the Shipment if Actual delivery date cannot be updated manually

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