Is there a way to call a common lookup/global function in Subscription management to AR algorithm — Cloud Customer Connect
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Is there a way to call a common lookup/global function in Subscription management to AR algorithm

edited May 14, 2025 11:43AM in Subscription Management 1 comment

we have a common lookup defined with certain values, while sending data from OSS to AR we want to add a script in the algorithm which checks on a certain field using that lookup values.

We have a global function also which extracts a lookup code and lookup meanings.

We have tried various ways to call both but we were not able to call the lookup or global function inside the algorithm it gives syntax error.

Is there any way to query a common lookup or call a global function in Subscription management to AR algorithm?

Within subscription algorithm functions tab we see a function tab where a view object lookup query can be created. Can anyone share documentation for this for subscriptions. What values should be used to query on common lookups.

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