The Employee Name with Benefits Representative AOR not displayed under Need Help? Contact Us — Cloud Customer Connect
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The Employee Name with Benefits Representative AOR not displayed under Need Help? Contact Us

edited Jun 11, 2025 8:50AM in Benefits 1 comment

Summary:

In Benefits Self Service, under Need Help? Contact Us, there are 3 employees displayed. All of an AOR w/type = Benefits Representative. However, only 2 of them show their names underneath. The 3rd employee's name does not show below the AOR type. Any ideas why this is happening?

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25A


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