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Customize Print Receivables job for invioces

edited May 20, 2025 2:06PM in Receivables & Collections

Summary:

Customize Print Receivables job to send invoices for internal and external contacts based on a parameter on the schedule job

Content (please ensure you mask any confidential information):

Hi Experts,

We have a business setup where each customer account has two contacts:

  • Contact 1: Salesperson or Customer Service (Internal)
  • Contact 2: Actual Customer (External)

Initially, when a transaction is created for a customer, the business process involves running the Print Receivables job to send the invoice to internal business users. At this stage, Contact 1 is set as the primary contact. Once the internal user receives and reviews the invoice via email, they return to Accounts Receivable (AR), add the external contact, set 

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