Set Language Preference in DCS Signup to Receive IDCS Activation Emails in User’s Selected Language

Summary:

Need guidance on dynamically selecting the email language during DCS user signup and get the activation email content, based on the language selected by the user.

Content (please ensure you mask any confidential information):

We are implementing Oracle Digital Customer Service (DCS) with IDCS-based user registration and activation.

During user self-registration on the DCS portal, our requirement is to allow the user to select their preferred language (e.g., English, Arabic) on the signup page. Based on this selection, the activation email sent from IDCS (and later password reset emails) should be delivered in the same selected language.

We understand that: