Low Pulse Survey Response Rate Nudge Not Working — Cloud Customer Connect
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Low Pulse Survey Response Rate Nudge Not Working

edited May 28, 2025 4:47PM in Journeys 2 comments

Summary:

I have set up the configuration for "Employee has a low pulse survey response rate" as shown below. The nudge is still not triggering properly. I have tested this by assigning a pulse survey to the same employee 4 times, although we have it set to trigger after 2 times. Am I missing something because the nudge is still not triggering? Thanks in advance!


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