Unable to view asset hiearchy for finished goods. — Cloud Customer Connect
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Unable to view asset hiearchy for finished goods.

We have a scenarios where the customer has a multi level BOM with serialised and lot controlled components and sub assemblies. The customer is in the life sceinces industry and needs to be able to track the sub assemblies and components on assets shipped to customers and hence needs to be able to create a hierarchial asset structure.

To achieve this we have enabled full lifecycle tracking for all the lot and serial controlled items

We can see that the asset is created when the components are received in the inventory or when the sub assemblies are produced. However once the serials / lots are consumed in a work order the assets are not available anymore on the manage assets page.

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