The email is not visible in the UI, but it is still triggering the validation script
Summary:
We have a validation script that queries active contacts where Status = 'A'
and Internal Flag = 'N'
.
This validation is triggered in both scenarios — when a user enters an email for a new contact or modifies the email of an existing contact.
Currently, we are trying to create a new contact, but we're receiving a duplicate email validation error.
Here's what we've checked so far:
- In the UI, we do not find any contact with this email.
- In Analytics, the email is not present.
- We exported contact data and searched for the email — not found.
- We also exported records where
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