What is the expected new way of working with Redwood OTL — Cloud Customer Connect
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What is the expected new way of working with Redwood OTL

Summary: What is the expected new way of working with Redwood OTL

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Description:

Ability to show work schedules for direct reports on the Redwood Team Schedule via My Team without having to publish week on week via Time Management > Planned Schedule or licensing Workforce Scheduling.

Use Case and Business Need:

Existing functionality in the Responsive Team Schedule no longer exists in Redwood. Requires manual intervention by publishing planned schedules via Time Management > Planned Schedule or licensing Workforce Scheduling Module. Reduces the user experience when Redwood is expected to improve it. Much needed functionality as the customer cannot migrate to Redwood until the same functionality that is available in responsive is available.

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