issue with Manage Salary approval process — Cloud Customer Connect
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issue with Manage Salary approval process

Hi All
We're experiencing an issue with the "Manage Salary" approval process.

Our established approval rule dictates that if a line manager changes an employee's salary, the approval flow should be:

Reward Admin Human Resources (HR)

The first approval, to the Reward Admin, is working correctly. However, the subsequent HR approval is not functioning as intended.

Currently, if there are multiple HRs, the approval requests are being sent one by one. An approval goes to the first HR, and only after they approve does it then go to the next HR for their approval.

This sequential approval is incorrect. As per Oracle's design, the approval should go to all relevant HRs simultaneously, allowing any one of them to approve it.

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