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CX Sales Mobile: Automatically open Summary Layout after Record creation

in Sales 8 comments

Summary:

If you create a record (e.g. Contact) in CX Sales Mobile, can you configure the app to automatically navigate to the Summary Layout of the newly created object? This should include offline mode.

Content (please ensure you mask any confidential information):

In CX Sales Mobile, we usually create a new Contact object in the following way:

  • Open Navigator (bottom left button)
  • Click Contacts
  • Click "+" button
  • Fill out details and press Save

Afterwards, the App displays a list of contacts again.

Once synchronization completes successfully, a confirmation message is displayed for a short time.
You may click "Review" in this confirmation message to navigate to the contact, but if you are not fast enough, the message disappears too soon.

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