How can i use the same list of values from a ERP DFF and in CX custom field? — Cloud Customer Connect
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How can i use the same list of values from a ERP DFF and in CX custom field?

edited Jun 8, 2025 10:45AM in Sales 3 comments

Summary:

we have a DFF in ERP that has a value set.
I want to use the same list for my CX implementation, in a custom field (fixed choice list).

Content (please ensure you mask any confidential information):

I don't see a way that i can use in CX the same values that are in the ERP. Currently, as a workaround, I have 2 identical list of values - but maintenance will be very difficult. I want to look for a way that the CX custom field can use the same values that are in the ERP DFF.

Version (include the version you are using, if applicable):

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