How to determine the value for ResourceParentOrganizationName when uploading resource role? — Cloud Customer Connect
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How to determine the value for ResourceParentOrganizationName when uploading resource role?

edited Jun 11, 2025 7:49AM in Sales 1 comment

We have created a template to import the Resource role for employees on the system.

We have referred to the the following document to create the template:

However, we need to specify the ResourceParentOrganizationName.

Can someone please advise where can we have this value? We have defined some resource organizations on the screen "Manage internal Resource Organizations". However, we are not able to determine which values is a ResourceOrganization and which value is a ResourceParentOrganizationName.

Thanks and Regards

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