Why not all goals approval transaction are visible in Transaction Console

Summary:

Got a query by the client as to why not all goals approval transation are visible in Transaction Console.

We earlier raised the this query on Support, and there too it was recommended that to use the transaction id, but the problem is that since the HR does not know the transaction id how can we ask them to use that.

Also another question we received was that if the HR does not have the access of Transaction console also cannot check the transaction from BPM Worklist then how can they check the details.

Requesting to please provide the input on these cases.