Error in 'createAndApplyReceipt' using Automatic Receipt Method using SOAP Service — Cloud Customer Connect
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Error in 'createAndApplyReceipt' using Automatic Receipt Method using SOAP Service

edited Jun 10, 2025 5:26PM in Receivables & Collections 1 comment

Summary:

Able to 'create & Apply receipt' using SOAP Service using 'Manual Receipt Method' but the same isn't working with 'Automatic Receipt' Method' for the same Customer & other combinations.

Attaching the payload used as well as the error message.

Please suggest.

Version (include the version you are using, if applicable): 25A

Error Details-

<faultstring><![CDATA[JBO-FND:::FND_GENERIC_MULTI_MESSAGE: <MESSAGE><NUMBER></NUMBER><TEXT>Multiple errors occurred while processing this request. See Details.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-AR:::AR_RAPI_CUS_STE_USE_ID_NOT_DEF: <MESSAGE><NUMBER>AR-855674</NUMBER><TEXT>The bill-to site for the specified customer couldn't be provided by default.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-AR:::AR_CC_AUTH_FAILED: <MESSAGE><NUMBER>AR-855665</NUMBER><TEXT>The credit card transaction couldn't be authorized.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-AR:::GENERIC_MESSAGE: <MESSAGE><NUMBER>AR-855636</NUMBER><TEXT>CREATE_CASH : ORA-01403: no data found</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-FND:::FND_AS_UNEXPECTED_ERROR: <MESSAGE><NUMBER>FND-3323</NUMBER><TEXT>An unexpected error has occurred.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS>In package AR_RECEIPT_API_PUB and procedure Create_cash the following error occurred: ORA-01403: no data found.</DETAILS><INCIDENT></INCIDENT></MESSAGE>]]></faultstring>

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