We are implementing Oracle Digital Customer Service (DCS) for new client — Cloud Customer Connect
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We are implementing Oracle Digital Customer Service (DCS) for new client

edited Jun 16, 2025 11:02AM in Digital Customer Service 1 comment

Dear Team,

Looking for guidance on the recommended approach for implementing Oracle Digital Customer Service for our client. Please please share me details steps to implementing Oracle DCS or any available documentation or best practices.

Meanwhile i followed below link:
https://docs.oracle.com/en/cloud/saas/fusion-service/faids/index.html

Any advice on how we can achieve this?

Appreciate your help.

Thank you,

Ram.

Version (include the version you are using, if applicable):

Release: 2410

Visual Builder Runtime Version: 2410.2.0

Oracle JET Version: 16.1.4

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