Customer program Header DFF values not used for Create Accounting — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Customer program Header DFF values not used for Create Accounting

edited Jun 14, 2025 11:14AM in Channel Revenue Management 1 comment

Summary:

I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not using the value on the program header DFF as the input for the mapping set. Input Source is Customer Program Header DFF Attribute 1. I'm assuming that CUSTOMER_ATTRIBUTE_CHAR1 maps to Customer Program Header Flexfield Attribute 1 as the mapping set input? Attached screenshots of setup. Have assigned mapping set to account rule and JERS and SLAM. The DFF is set on the program and we have accruals, but Create Accounting is not

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!