Deductions settlement error with bill to contact id error — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Deductions settlement error with bill to contact id error

in Channel Revenue Management 6 comments

Deduction are created with bill to account and site details while settling the deduction getting error as below. Is there issue with bill to site or bill to site having contact details?
Expectation was will not validate bill to site details as in receipt also its not mandatory field.

Claim Number : DED62770
Bill-to Customer : COSTCO WHOLESALE CORPORATION
Bill-to Account : 101610
Claim Amount : 10.00 USD
Resolved Amount : 10.00 USD
Status : FAILED: Unexpected error.
: You must enter a valid bill-to contact ID.
: ORA-01403: no data found
ORA-20001:
ORA-06512: at "FUSION.APP_EXCEPTION", line 61
: The claim couldn't be settled. As part of the settlement process, Credit Memo in status has been generated in Receivables.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!