Redwood Bug : Benefits - self-service — Cloud Customer Connect
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Redwood Bug : Benefits - self-service

edited Jun 19, 2025 7:01AM in Benefits 2 comments

Summary:

We tried switching the Benefits page to Redwood — it worked, but the issue is that some functionalities remain non-operational or cause bugs

Content :

Hello Team,

Some options and sections in Benefits remain non-functional, possibly due to a bug on the Redwood page.

Or it could be an access restriction for the APIs.

We have already changed the profile values to Y for certain profiles:

  • ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_ENABLED
  • ORA_BEN_SELF_SERVICE_ENROLLMENT_REDWOOD_ENABLED
  • ORA_HCM_VBCS_PWA_ENABLED

How to display the contents and resolve these issues, or explain what needs to be done?

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