Serial Geneology not visible for some Items — Cloud Customer Connect
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Serial Geneology not visible for some Items

Summary:

We see that serial genealogy has not been captured for some Items whereas for some items it has been. Once we ran "Process Pending and In-Error Genealogy and Installed Base Transactions" Geneology details are captured.

Content (please ensure you mask any confidential information):

  1. Where can we view the records which have erred in the geneology process
  2. Should we schedule this "Process Pending and In-Error Genealogy and Installed Base Transactions" to run everyday ?
  3. Is there any change in the process if executed from workstation - redwood screens

Version (include the version you are using, if applicable):

25B

Code Snippet (add any code snippets that support your topic, if applicable):

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