How to configure Absence plan in mid-year to change the carryover to 0. — Cloud Customer Connect
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How to configure Absence plan in mid-year to change the carryover to 0.

edited Jun 23, 2025 2:24PM in Workforce Management 2 comments

Summary: How to configure Absence plan in mid-year to change the carryover to 0. As We have a requirement where business wants to change the carry over for 1/1/2025 to certain group of people to 0. In current setup, for a certain group of people the carry is set to 5. Now, business wants it be changed to 0 and run the accrual process for 1/1/2025, so that the people associated should get 0 carry over. WE have changed the Global Absence Accrual Matrix formula and it is returning 0 as carry over. But it is

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