How to integrate CX with VPN — Cloud Customer Connect
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How to integrate CX with VPN

in Sales 1 comment

We want to know the possibility of restricting access to Oracle CX (Customer Experience) web services through our corporate network by enforcing the use of our internal VPN as the exclusive communication channel, in order to encrypt and secure traffic from remote users (teleworkers).

Current Scenario:Currently, our users access Oracle CX services via direct Internet connections, meaning that traffic between the client (user's browser) and Oracle services is established directly, without passing through our internal inspection, control, or additional corporate encryption policies.

Requirement:We would like to validate whether it is technically feasible and supported by Oracle to condition or restrict access to the Oracle CX endpoints.

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