Migration from Summary Notes to Interactions — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Migration from Summary Notes to Interactions

in Fusion Service 1 comment

Summary:

We are migrating a ADF Implementation to Redwood Fusion Service and Sales. We have run into a number of problems with the move from Summary Notes to Interactions. One that we cannot find an easy solution for is the fact there is no audit trail for the Interaction or Wrap Up objects in Fusion, which was used for the Summary Notes in the ADF UI. Has anyone faced this issue and what were your solutions?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

25B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!