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Journey Assigned notification to Line Managers

edited Jun 25, 2025 7:39AM in Journeys 1 comment

Summary:

We have configured an Onboarding Journey for which all onboarding tasks are for the Line Manager and there are no tasks for the Employee. So, we wanted to send the alert of Journey Assigned (ORA_CHK_CHECKLIST_INITIATED) via Alerts Composer template to the Line Manager, when a onboarding journey is triggered. I tried several codes to get the email/username of Line Manager, but none of them seems to work and Line Manager is not receiving email notifications for the Journey assigned. It looks like although these codes or groovy expressions are good, but something is inbuilt within the Alert of Journey Assigned

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