Where and to whom is Knowledge article approval comment visible? — Cloud Customer Connect
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Where and to whom is Knowledge article approval comment visible?

in Help Desk 2 comments

Summary:

We've set up an approval workflow for Knowledge Article creation. Once a Knowledge Author / Helpdesk Agent creates a knowledge article, it is sent for approval to Knowledge Manager. However, we're trying to figure out where and to whom comments added by the Knowledge Manager are visible.

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