How to Configure Service Request in Visual Builder — Cloud Customer Connect
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How to Configure Service Request in Visual Builder

in Sales 1 comment

Summary: We need to configure the layouts of the Service Request object in visual builder as part of our migration to Redwood UI. Under Layouts > Customer Experience > Sales I can see the ServiceRequests but I can't find the delivered (OOTB) Create Layout from the list of Rule Set. Am I looking in the right location or not? Is there any additional role that should be added on my profile to see those layouts?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Version25.07.1

Designer Version25.07.1-250523.1721.1207 44bcdc (2025-05-23 17:25:05)


Code Snippet (add any code snippets that support your topic, if applicable):

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